{"id":10,"date":"2026-07-06T14:44:29","date_gmt":"2026-07-06T14:44:29","guid":{"rendered":"https:\/\/shop.retroengineering.ro\/?page_id=10"},"modified":"2026-08-23T11:46:59","modified_gmt":"2026-08-23T08:46:59","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/shop.retroengineering.ro\/?page_id=10","title":{"rendered":"Politica de retur"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Ne dorim ca fiecare client s\u0103 primeasc\u0103 produsele potrivite nevoilor sale. \u00cenainte de plasarea comenzii, recomand\u0103m verificarea atent\u0103 a compatibilit\u0103\u021bii produselor cu vehiculul \u0219i solicitarea de informa\u021bii suplimentare dac\u0103 este necesar. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Majoritatea produselor comercializate pe acest website sunt <strong>componente motorsport realizate la comand\u0103 sau configurate special pentru aplica\u021bia \u0219i specifica\u021biile Clientului<\/strong>. Din acest motiv, \u00eenainte de plasarea comenzii, recomand\u0103m verificarea cu aten\u021bie a compatibilit\u0103\u021bii, configura\u021biei \u0219i specifica\u021biilor produsului.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Pentru produsele realizate sau configurate \u00een mod expres la comand\u0103, <strong>dreptul de retragere poate fi exclus \u00een condi\u021biile prev\u0103zute de legisla\u021bia aplicabil\u0103<\/strong>, \u00eentruc\u00e2t acestea sunt produse personalizate sau realizate conform specifica\u021biilor furnizate de Client.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Pentru produsele standard, care nu sunt realizate sau configurate special pentru Client, persoanele fizice beneficiaz\u0103 de dreptul de retragere \u00een termenul \u0219i \u00een condi\u021biile prev\u0103zute de legisla\u021bia aplicabil\u0103.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Pentru a evita situa\u021biile \u00een care un produs este comandat \u00een configura\u021bia gre\u0219it\u0103, v\u0103 recomand\u0103m s\u0103 ne contacta\u021bi \u00eenainte de plasarea comenzii dac\u0103 ave\u021bi nel\u0103muriri privind compatibilitatea sau specifica\u021biile produsului.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">1. Dreptul de retragere<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u00cen cazul \u00een care clientul are calitatea de consumator, acesta beneficiaz\u0103 de dreptul de retragere din contract \u00een termenul prev\u0103zut de legisla\u021bia aplicabil\u0103 privind protec\u021bia consumatorilor \u00een cazul contractelor la distan\u021b\u0103, cu respectarea condi\u021biilor prev\u0103zute de lege.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Pentru exercitarea dreptului de retragere, produsul trebuie returnat \u00een aceea\u0219i stare \u00een care a fost livrat, f\u0103r\u0103 urme de montaj, utilizare, deteriorare sau modificare, \u00een ambalajul original \u0219i \u00eempreun\u0103 cu toate accesoriile, documentele \u0219i elementele livrate ini\u021bial.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">2. Produse care nu pot fi returnate<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Nu se accept\u0103 returul urm\u0103toarelor produse:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>produse care au fost montate, utilizate, modificate sau prezint\u0103 urme de instalare;<\/li>\n\n\n\n<li>produse deteriorate din culpa clientului;<\/li>\n\n\n\n<li>produse realizate sau comandate la cererea clientului (comenzi speciale &#8211; comenzile care necesit\u0103 plata \u00een avans);<\/li>\n\n\n\n<li>produse aduse pe comand\u0103 special\u0103 de la produc\u0103tor sau distribuitor, dac\u0103 acestea nu prezint\u0103 defecte de fabrica\u021bie;<\/li>\n\n\n\n<li>produse livrate f\u0103r\u0103 ambalajul original sau cu accesorii lips\u0103.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">3. Verificarea produselor returnate<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Toate produsele returnate sunt inspectate la recep\u021bie. \u00cen cazul \u00een care se constat\u0103 urme de montaj, utilizare, modific\u0103ri sau deterior\u0103ri care diminueaz\u0103 valoarea produsului ori fac imposibil\u0103 rev\u00e2nzarea acestuia ca produs nou, returul poate fi refuzat sau se poate aplica o diminuare corespunz\u0103toare a valorii rambursate, \u00een limitele permise de lege.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">4. Costurile de retur<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Cu excep\u021bia cazurilor \u00een care produsul prezint\u0103 un defect de fabrica\u021bie sau a fost livrat eronat, costurile de transport aferente returului sunt suportate de client.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">5. Produse defecte sau livrate gre\u0219it<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u00cen cazul \u00een care clientul prime\u0219te un produs defect din fabrica\u021bie sau un produs diferit fa\u021b\u0103 de cel comandat, acesta trebuie s\u0103 ne informeze \u00een cel mai scurt timp \u0219i s\u0103 transmit\u0103 fotografii relevante. Dup\u0103 verificarea situa\u021biei, produsul va fi \u00eenlocuit, reparat sau se va restitui contravaloarea acestuia, dup\u0103 caz, conform prevederilor legale \u0219i condi\u021biilor de garan\u021bie aplicabile.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">6. Produse Motorsport<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Produsele destinate utiliz\u0103rii \u00een competi\u021bii (Motorsport), neomologate pentru circula\u021bia pe drumurile publice, nu pot constitui motiv de retur pe considerentul c\u0103 nu sunt omologate pentru utilizare rutier\u0103, aceast\u0103 informa\u021bie fiind comunicat\u0103 \u00een descrierea produselor \u0219i \u00een prezentele Termene \u0219i Condi\u021bii.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Responsabilitatea privind alegerea produsului, compatibilitatea acestuia cu vehiculul \u0219i utilizarea sa conform destina\u021biei revine exclusiv clientului.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Ne dorim ca fiecare client s\u0103 primeasc\u0103 produsele potrivite nevoilor sale. \u00cenainte de plasarea comenzii, recomand\u0103m verificarea atent\u0103 a compatibilit\u0103\u021bii produselor cu vehiculul \u0219i solicitarea de informa\u021bii suplimentare dac\u0103 este necesar. Majoritatea produselor comercializate pe acest website sunt componente motorsport realizate la comand\u0103 sau configurate special pentru aplica\u021bia \u0219i specifica\u021biile Clientului. Din acest motiv, \u00eenainte [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-10","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false,"woocommerce_thumbnail":false,"woocommerce_single":false,"woocommerce_gallery_thumbnail":false},"uagb_author_info":{"display_name":"office@retroengineering.ro","author_link":"https:\/\/shop.retroengineering.ro\/?author=1"},"uagb_comment_info":0,"uagb_excerpt":"Ne dorim ca fiecare client s\u0103 primeasc\u0103 produsele potrivite nevoilor sale. \u00cenainte de plasarea comenzii, recomand\u0103m verificarea atent\u0103 a compatibilit\u0103\u021bii produselor cu vehiculul \u0219i solicitarea de informa\u021bii suplimentare dac\u0103 este necesar. Majoritatea produselor comercializate pe acest website sunt componente motorsport realizate la comand\u0103 sau configurate special pentru aplica\u021bia \u0219i specifica\u021biile Clientului. Din acest motiv, \u00eenainte&hellip;","_links":{"self":[{"href":"https:\/\/shop.retroengineering.ro\/index.php?rest_route=\/wp\/v2\/pages\/10","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/shop.retroengineering.ro\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/shop.retroengineering.ro\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/shop.retroengineering.ro\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/shop.retroengineering.ro\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=10"}],"version-history":[{"count":4,"href":"https:\/\/shop.retroengineering.ro\/index.php?rest_route=\/wp\/v2\/pages\/10\/revisions"}],"predecessor-version":[{"id":9996,"href":"https:\/\/shop.retroengineering.ro\/index.php?rest_route=\/wp\/v2\/pages\/10\/revisions\/9996"}],"wp:attachment":[{"href":"https:\/\/shop.retroengineering.ro\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=10"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}